Privacy Policy for Productra Apps

Effective Date: 06/09/2026

This policy applies to all mobile applications published by Productra. Our Apps differ from one another, so this policy describes what an App may do; any given App will only do the parts relevant to it.

Overview

Productra publishes mobile applications (the "Apps") for Android and iOS, and in some cases, other platforms. We keep data collection to the minimum an App needs in order to work. Most of our Apps do their work entirely on your device and never send your content anywhere or data.

Apps that show ads rely on a third-party advertising network, and that network collects some information from your device. That is described in section 2.

1. Information the Apps Handle

A. Content you give an App to work on

An App may need access to photos, videos, documents, audio, the camera, or the microphone in order to do what you have asked of it. Where an App requests this, the content is used to perform the task in front of you and is processed on your device. We do not upload it to our servers, and we do not see it.

For example, an App that arranges your photos into a document reads the photos you select and writes the finished file back to your device. Nothing leaves the phone.

B. Files an App creates

Files an App produces are saved to your device — to your gallery, your Downloads folder, or another location you choose. They are yours, they stay on your device unless you share them yourself, and you can delete them at any time with your device's normal gallery or file tools.

C. Accounts

Many of our Apps require no account at all. Where an App does offer sign-in, it will say so plainly, and only the information needed to operate that account is stored.

D. Diagnostics

An App may report anonymous crash and performance information so that we can find and fix faults. Where this happens, the information is aggregated and is not used to identify you.

2. Advertising

Some of our Apps are free and supported by advertising. Those Apps use Google AdMob to select and display ads.

What the advertising network collects

To serve ads, AdMob collects information from your device. This includes your device's advertising identifier — a resettable ID that Android and iOS provide specifically for this purpose — together with technical information such as device model, operating system version, approximate location inferred from your IP address, and how you interacted with the ads shown. Google uses this to select ads, measure their performance, and detect invalid or fraudulent activity.

This collection is carried out by Google, not by us. We do not receive your advertising ID and we build no profile of you. Google's handling of it is governed by its own policies:

Ad formats you might see

Depending on the App, ads might appear as a banner, as a full-screen ad between actions, or as a rewarded ad that you choose to watch in exchange for something inside the App. Rewarded ads are always optional: you decide whether to watch one, and declining will never take away functionality you already had.

Personalised advertising and your choices

Ads might be personalised, meaning they are chosen partly on the basis of the information described above, or non-personalised, meaning they are chosen using only broad context. Which you receive depends on your region and on the choices you have made.

If you are in the European Economic Area, the United Kingdom, or Switzerland, an App that shows ads will present a consent prompt before personalised advertising is used, and where the App offers it you may change or withdraw that choice later.

Wherever you are, you can limit ad tracking at the device level:

Opting out does not remove ads. It means the ads you see are less relevant to you.

3. Purchases and Subscriptions

Some of our Apps are entirely free. Others might offer one-off in-app purchases, subscriptions, or an option to remove advertising.

Where an App offers these, the transaction is handled by the store you installed from — Google Play or the Apple App Store — and not by us. The store processes your payment and tells the App only whether an entitlement is active. We never see or store your card number, bank details, or billing address. Refunds, billing questions, and cancellations are handled through your app store account.

4. Children

Our Apps are general-purpose tools intended for a general audience. They are not directed at children, and we do not knowingly collect personal information from children. Where an App shows ads, ad content is restricted to a general-audience rating. If you believe a child has provided us with personal information, contact us and we will remove it.

5. Third-Party Services

Depending on the App, we may rely on third parties for advertising, payment processing, crash reporting, or cloud features. When a third party handles data through one of our Apps, that company's own privacy policy governs what it does with it. The third party most commonly involved is Google, whose policies are linked in section 2.

We do not sell your personal information, and we do not share it with third parties for their own independent marketing.

6. Permissions

An App requests only the device permissions its stated purpose requires, and asks for them at the moment they are used rather than up front. If you decline a permission, the App will continue to work apart from the feature that needed it. You can review or revoke permissions at any time in your device settings.

7. Retention and Deletion

Content processed on your device is not retained by us, because it never reaches us. Files an App creates remain on your device until you delete them.

Where an App does store data on our servers, you can request its deletion through our data deletion page. To reset the identifier used for advertising, use the device settings described in section 2.

8. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of personal information relating to you, and to object to certain processing. Because our Apps collect so little, in most cases we hold nothing to give you. Where we do hold something, contact us at the address below and we will respond as the law applying to you requires.

9. Security

Data that stays on your device is protected by your device's own security. Where an App transmits data, that transmission is encrypted in transit. No system is perfectly secure, which is why we keep the amount of data involved as small as possible — the strongest protection being data we never collect at all.

10. Changes to This Privacy Policy

We may update this policy as our Apps change, for instance if an App begins offering purchases or a new ad format. The effective date above will be updated when we do, and material changes will be reflected here before the relevant feature ships.

11. Contact Information

Productra
[email protected]
productra.com