Firewish

Delete your Firewish data

Firewish by Productra · Effective date: 13 November 2026

This page is for Firewish: Fireworks Show Maker, the Android and iOS app by Karim Muhtar (the developer name on Google Play), published under the Productra brand.

Firewish has no sign-up or login of its own. When you buy Firewish Plus or a Show Pass, you pay with your Google Play or Apple account. Google or Apple handles the payment and gives us only a receipt for the purchase, never your name or email address. We link that receipt to an anonymous ID created for your install.

How to ask us to delete your data

1. Send an email to [email protected].
2. Use the subject "Delete my Firewish data".
3. If you bought Firewish Plus or a Show Pass, include the order number from your Google Play or Apple receipt (for example GPA.1234-5678-9012-34567), so we can find your purchase record. We never receive your name or email from Google or Apple, so this number is the only way to match the record to you.
4. We delete your data within 30 days and confirm by email.

Delete data on your phone yourself

• Your shows (names, messages, photos and settings) are stored only on your phone and never reach our servers. Delete a show in the app, or uninstall Firewish to remove everything.
• Usage and crash data: turn it off at any time in Firewish > Settings > "Share anonymous usage & crash data".

What is deleted

• Purchase record (the anonymous ID for your install and the receipts of what you bought, held by our subscription provider RevenueCat): deleted when you ask.
• Anonymous usage statistics (Google Firebase Analytics): deleted automatically after 14 months.
• Crash reports (Google Firebase Crashlytics): deleted automatically after 90 days.

Usage statistics and crash reports are not linked to your name, email or purchases, so we cannot look up one person's records. They are deleted automatically on the schedule above.

What is kept, and for how long

• Payment records are kept by Google Play or Apple under their own policies. We keep no copy after deletion.
• Deleting your purchase record does not cancel a subscription. Cancel it in Google Play or the App Store. If you are still subscribed, tap Restore purchases on the Firewish Plus screen to unlock it again.